Error installing SharePoint 2013 SP1 bits on Virtual Machine

As part of creating a developer virtual machine you need to install the SharePoint 2013 bits. Now with the release of Service Pack 1 you can install both SharePoint 2013 and Service Pack 1 in one run.

But when I installed the software bits an exception was raised.

Problem signature:
  Problem Event Name:    OfficeClassicSetup
  SETUP EXE VERSION:    15.0.4454.1000
  SETUP DLL NAME:    SVRSETUP.DLL
  SETUP DLL VERSION:    15.0.4569.1503
  ERROR CODE:    1603
  MSI HRESULT:    Unspecified
  ERROR DETAILS:    FC73469E
  FIRST ERROR CODE:    1603
  OS Version:    6.3.9600.2.0.0.272.7
  Locale ID:    1043

After digging around on the internet and trying different solutions the failing of the installation seems to be related to the CPU count. After increasing the number of virtual processors on the VM to 2 processors and re-running the prerequisites installer and SharePoint 2013 installer everything worked like a charm.

Solution steps:

  1. Increase virtual processor count to at least 2
  2. Re-run SharePoint 2013 prerequisites installer
  3. Re-run SharePoint 2013 installer
Advertisements

2 thoughts on “Error installing SharePoint 2013 SP1 bits on Virtual Machine

Add yours

  1. Hi useful post. I am getting the same error on a win2008R2 WAC server . In Control Panel it shows just 4Gb for Ram but in the Task Manager-> Performance it shows 4 vCPUs and 16GB for Ram

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Create a website or blog at WordPress.com

Up ↑

%d bloggers like this: