Error installing SharePoint 2013 SP1 bits on Virtual Machine

As part of creating a developer virtual machine you need to install the SharePoint 2013 bits. Now with the release of Service Pack 1 you can install both SharePoint 2013 and Service Pack 1 in one run.

But when I installed the software bits an exception was raised.

Problem signature:
  Problem Event Name:    OfficeClassicSetup
  SETUP EXE VERSION:    15.0.4454.1000
  SETUP DLL NAME:    SVRSETUP.DLL
  SETUP DLL VERSION:    15.0.4569.1503
  ERROR CODE:    1603
  MSI HRESULT:    Unspecified
  ERROR DETAILS:    FC73469E
  FIRST ERROR CODE:    1603
  OS Version:    6.3.9600.2.0.0.272.7
  Locale ID:    1043

After digging around on the internet and trying different solutions the failing of the installation seems to be related to the CPU count. After increasing the number of virtual processors on the VM to 2 processors and re-running the prerequisites installer and SharePoint 2013 installer everything worked like a charm.

Solution steps:

  1. Increase virtual processor count to at least 2
  2. Re-run SharePoint 2013 prerequisites installer
  3. Re-run SharePoint 2013 installer
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2 Comments

  1. Hi useful post. I am getting the same error on a win2008R2 WAC server . In Control Panel it shows just 4Gb for Ram but in the Task Manager-> Performance it shows 4 vCPUs and 16GB for Ram

    Reply
  2. Peter

     /  June 17, 2015

    Thanks, Bram. You saved me lots of time. I would never figure it out.

    Reply

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